Shipping Policy
At Twigomart, we strive to ensure fast, reliable, and safe delivery of all orders. We ship to customers within Portugal, and all products are carefully packaged to prevent damage during transit.
Order Processing
Orders are processed within 1–2 business days after the order is confirmed. Once processed, the order is handed over to the selected courier for delivery.
Estimated Delivery Times
| Courier | Delivery Type | Estimated Delivery Time |
|---|---|---|
| CTT Express | Standard Shipping | 3–5 business days |
| MRW | Standard Shipping | 2–4 business days |
| DHL | Express Shipping | 1–2 business days |
| UPS | Express Shipping | 1–2 business days |
Shipping Costs
Shipping costs are calculated based on the selected courier, delivery type, and order weight. Free shipping promotions may apply for eligible orders.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
Contact Us
For any shipping inquiries or issues, please contact us at info@twigomart.com.